Managed Services

We offer managed support on all of our services at HostDigit which includes shared, reseller, VPS & dedicated servers.

Managed Support is a great supplement to those who do not have their own support/IT staff to manage it for them. With it being included with all of our services, you can rest assured that no matter at what stage in business you are, you can grow with us.

We have outlined some of the services we offer below, in finite detail;

  • Kernel/OS Upgrades & Management
  • Routine backup and restoration assistance
  • cPanel/WHM Updates & Management
  • LAMP Stack Management (PHP, MySQL, Apache)
  • Database corruption assistance
  • SSL configuration and installation
  • Custom DNS Configuration
  • Email/spam troubleshooting
  • High Server Load troubleshooting
  • Best Effort Third Party Application Support
  • Hardware Replacement SLA 2-6 hours
  • Compromised Server Recovery
  • Software Firewall Installation and Configuration
  • Failed Drive restoration
  • System alert monitoring
  • System level hands on help

*All managed services are given to the best of our ability, anything that will seemingly take longer than 30 minutes will require potential invoicing for adminstration work.

Have a question about our managed services?

Open a support ticket and ask! submit a ticket

Support Center

Take advantage of our managed services by using one of these options!

Email Support

Are you a current customer? Email us and it will automatically open a ticket for you!
send email

Live Chat

Need quick help? Open a live chat with one of our customer service representatives!
start chat

Phone Support

Current customers get 24/7/365 phone support, for any emergency you may have!
coming soon

Support Ticket

This is the best method for support, as it allows for clear ocmmunication and progress updates.
submit a ticket