We offer managed support on all of our services at HostDigit which includes shared, reseller, VPS & dedicated servers.
Managed Support is a great supplement to those who do not have their own support/IT staff to manage it for them. With it being included with all of our services, you can rest assured that no matter at what stage in business you are, you can grow with us.
We have outlined some of the services we offer below, in finite detail;
Kernel/OS Upgrades & Management
Routine backup and restoration assistance
cPanel/WHM Updates & Management
LAMP Stack Management (PHP, MySQL, Apache)
Database corruption assistance
SSL configuration and installation
Custom DNS Configuration
High Server Load troubleshooting
Best Effort Third Party Application Support
Hardware Replacement SLA 2-6 hours
Compromised Server Recovery
Software Firewall Installation and Configuration
Failed Drive restoration
System alert monitoring
System level hands on help
*All managed services are given to the best of our ability, anything that will seemingly take longer than 30 minutes will require potential invoicing for adminstration work.